Welcome to Extraordinary. Since our inception in 2009, we have curated an exclusive portfolio of luxury lodges, hotels, and resorts set in the most coveted destinations across Southern Africa. Our commitment to creating “extraordinary” experiences is rooted in a sustainable and thoughtful approach, ensuring that every moment spent with us not only captivates but also respects the environment and communities we cherish.
Who We Are
Extraordinary
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Our Vision
We aspire to uphold a distinguished collection of safari and inspirational retreats throughout Southern Africa. Each property in our portfolio is a testament to elegance, designed to offer unparalleled experiences while showcasing the natural beauty and cultural richness of the region.
Our Mission
At Extraordinary, our mission is to deliver exceptional service through a team of dedicated hospitality professionals. We achieve this by applying our expertise in management, finance, sales, marketing, and reservations. Our goal is not only to drive business development but also to innovate and rejuvenate both new and existing properties. Our professional team is committed to excellence, ensuring that every guest enjoys a seamless and memorable stay.
Meet Our Executive Team
Jaishankar Ramchandran
Group Chief Executive Officer
Cindy Sheedy Walker
New Business Development and Strategy – Sales and Marketing
Wouter Pienaar
Head - Group Operations
Kate Davidson
Head – Sales, Marketing and CRES
Danielle Levey
Group Finance, Systems and Human Resources
Caroline Mukwevho
Head – Finance, Treasury and Administration
We hold steadfast to values that honour the natural world, our communities, and our team members, all while balancing the needs and desires of our guests. Our core values include:
- Fostering Business Opportunities: We are dedicated to creating and nurturing business prospects for our partners.
- Environmental Stewardship: We respect and protect the environment, integrating sustainability into every facet of our operations.
- Outstanding Service: We are committed to delivering exceptional service that exceeds expectations.
- Adaptability: We continuously evolve to meet the changing preferences of our customers.
Our focus lies in sustaining and growing the Extraordinary brand by:
- Enhancing Reputation: We maintain and elevate our reputation through solid relationships and a commitment to excellence.
- Offering Premium Destinations: Our collection features four- and five-star boutique properties in the most coveted safari locales and areas of stunning natural beauty. Each destination is carefully chosen to complement our portfolio, reflecting our dedication to service, quality, and meticulous attention to detail.
Our profound investment in owning and operating a diverse range of properties underlines our dedication to advancing hospitality and tourism in Southern Africa. The team at Extraordinary brings extensive expertise and a passion for creating exceptional travel experiences, ensuring that both international and local travelers are in expert hands.
- Our domestic, regional and international footprint
- Sales offices in Johannesburg, Cape Town, and Durban with affiliate relationships in India
- Synergies offered by our client portfolio
- Latest technology applied to our central reservations
- Our commitment to hospitality and the growth of tourism as we own and operate three diverse products in the Portfolio
The team members at Extraordinary are experts in their field. Our extensive market knowledge, international and local experience and personal networks make us an ideal partner for you, supporting you as a member of your brand.
At Extraordinary, we create unique, tailored experiences designed to meet the needs of individual travellers seeking adventure, luxury, and relaxation. Whether you’re planning an unforgettable safari, a romantic getaway, or a family vacation, we offer personalized travel solutions to ensure your journey is nothing short of extraordinary.
From hand-picked luxury lodges and tented camps to exclusive wildlife safaris, we ensure every detail is curated for your comfort and enjoyment. Along with our luxury safari offerings, we also boast a boutique-style hotel in Cape Town, perfect for those seeking a sophisticated urban escape. For travellers exploring South Africa’s scenic wonders, we offer a world luxury hotel in Graskop, Mpumalanga, nestled on the breathtaking Panorama Route—ideal for those wanting to experience nature’s beauty in absolute comfort.
Let us turn your dream holiday into a reality, with bespoke packages and adventures that are tailored specifically for you.
